Last updated: December 2025
Lose Fat With Matt Academy (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, and programs.
1. Who We Are
Business Name: Lose Fat With Matt Ltd
Website: https://losefatwithmatt.com
Email: [email protected]
We operate in accordance with the UK General Data Protection Regulation (UK GDPR).
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2. Information We Collect
We may collect and process the following personal data:
• Name
• Email address
• Phone number
• Billing details (processed securely via Stripe – we do not store card details)
• Program participation data (check-ins, progress updates, messages)
• Website usage data (cookies, analytics)
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3. How We Use Your Data
We use your data to:
• Deliver coaching services and digital programs
• Process payments and subscriptions
• Send onboarding, educational, and support emails
• Provide customer support
• Improve our services and website
• Comply with legal and accounting obligations
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4. Legal Basis for Processing
We process your data under the following legal bases:
• Contractual necessity (to deliver the service you purchased)
• Legitimate interests (service improvement, communication)
• Legal obligations (accounting and tax records)
• Consent (email marketing where applicable)
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5. Payments
Payments are processed securely via Stripe. We do not store or have access to your full payment card details.
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6. Data Sharing
We only share your data with trusted third-party providers necessary to run our business, including:
• Payment processors (Stripe)
• Email and CRM platforms (e.g. Go High Level)
• Analytics tools
We never sell your data.
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7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
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8. Your Rights
You have the right to:
• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing
• Request data portability
To exercise your rights, contact: [email protected]
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9. Cookies
We use cookies to improve user experience and analyse website performance. You can manage cookie preferences through your browser settings.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.